Refunds & Returns Policy
All orders can be cancelled up until payment is made. Orders for plain stock can be cancelled or returned for a refund within 30 days of order.
Returning your items
We want you to be delighted with your order from Wecanbrandit, however if for any reason you wish to return your items, please do so within 30 days of receiving your order. Please contact our customer service team to arrange.
- If your order consists of multiple items, the 30-day return period runs from when you receive the last batch of goods.
- All items must be returned in their original packaging and in a re-saleable condition.
- Goods that are not faulty will be returned at your cost.
- All printed stock is non-returnable due to the bespoke nature of the print. These are considered personalised goods made to your specifications and cannot be re-sold to anyone else.
- To return an item please contact us to obtain a return address.
Damaged or faulty orders
For orders which have been damaged in transit please inform us within 48 hours of delivery. For any orders deemed to be faulty, please inform us within 7 days of receiving the items.
Receiving your refund
All refunds will be made within 30 days of Wecanbrandit receiving and checking the returned goods. If the products are deemed damaged and/or unsaleable then the goods will be returned, and no refund given.
All printed stock is non-returnable due to the bespoke nature of the print. These are considered personalised goods made to your specifications and cannot be re-sold to anyone else.
If there is a print error deemed to be our fault we will offer to re-print the products or provide a refund as above. Please note that we will require photos
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